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FAQ

Common Questions

How soon can we get started?

We can get started right away but we need to learn about you and your firm first so we suggest scheduling a call by clicking the "Let's Talk" button in the nav or footer or by using the contact form on this page.

Can you repair my existing website?

Yes, if you've got a website you are happy with but might have some problems behind the scenes we can help with that. 

Is there a money-back guarantee?

We are reasonable people, and we understand a money-back guarantee is a nice safety net to have. So we keep it simple.

If you want your money back within the first 7 days and you haven't worked our fingers to the bone then we are happy to provide a refund.

Outside of those first 7 days, due to the high quality nature of our work, there are no refunds issued but you can always pause your plan and use the time again in the future.

How do we handle maintenance once the contract concludes?

You can always move over to our maintenance plan. It can help handle the ongoing maintenance you may need with your website and any ongoing design work you may still need help with.